Christian Brothers Automotive
Hamilton Mill

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06/14/2002 Our Values

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Our Business Values

 

Our business is operated as a Christian business.  We list our values primarily to remind ourselves what we stand for.  They set expectations and establish boundaries.  These values are not listed just as a promotional tool.  You can see that they are employee focused to not only deliver superior customer service but provide for the welfare of the employees and the business.  We invite your comment if you feel we have not exemplified any of these values in our dealing with you.

 

Integrity - Dealing honestly and ethically with customers, employees and suppliers.  Earning and maintaining the Respect and Trust of others.  
Quality - Solving the Customer’s problems completely on the first visit, without returns.  

 

Service - Listening, caring, and helping - going the extra mile to exceed the expectations of customers or fellow employees.  

 

Safety - Employee and customer health and safety come first in the work we perform.  

 

Optimism - A positive attitude really does make a difference, for both ourselves and those around us.

 

Teamwork - Each person on the team has a different role, different responsibilities and different experience.  Working together in an atmosphere of mutual respect and support, we will each reach our goals more quickly and with better result.  

 

Stewardship - “the careful and responsible management of something entrusted to one's care”  
bulletTaking care of business to maintain our financial health.  
bulletTaking care of one another, especially in time of need, or in a moment of weakness.
bulletReturning to those in need a portion of the business’ success, without seeking recognition or reward for it.  

 

 
   
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